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Employers can do their best to mitigate and avoid workplace disputes, but sometimes they are inevitable. In such cases, mediation can be crucial in diffusing tension before legal action is needed.
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Where disputes aren’t correctly addressed, things can escalate quickly and result in time consuming proceedings in the Employment Tribunal, expensive payouts and even reputational damage.
But that doesn’t have to be the case as, often, a simple mediation process can resolve a tricky dispute before it begins to spiral. An experienced mediator will enable both parties to express their concerns in a structured, safe and facilitative setting, working towards reaching a suitable resolution.
At Frettens, our specialist Workplace Mediation Team know how important it is to remain impartial during discussions. This way, a fair, mutually agreeable resolution can be reached without dictation from us, empowerd the parties in dispute to take ownership of the outcome.
We don’t offer our opinions. We don’t make recommendations. We simply provide a platform for open dialogue and guide parties towards agreement through informed understanding.
What we do
Nathan Andrews, our professionally trained Workplace Mediator, has over 18 years of HR experience and a proven track record of helping disputing parties reach agreement through open discussion.
He and the team will:
Prepare
- Make preliminary contact with both parties
- Draw up a formal 'agreement to mediate'
- Take on written summaries and supporting documentation from both parties
Meet
- Hold individual private meetings for both parties
- In which the dispute will be discussed separately
- And the mediator will listen to the views of both parties
Mediate
- Conduct a joint mediation session with both parties in a safe environment
- Where both parties will have equal opportunity to work through the issues and outline potential conflict resolution options
- To find the terms of agreement
Settle
- Draft a voluntary yet declarative mediation agreement
- To be provided to and signed by both parties
Independent Workplace Mediators
We have bright, modern and accessible offices in Christchurch and Ringwood, but our excellent IT systems allow us to work with clients from all across the country.
All new clients can have a free initial meeting with one of our bright experts. These can take place over a coffee at one of our offices, by phone or video conference. Call us on 01202 499255, or fill out the get in touch form at the top of this page, to arrange yours.
